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Home Resources Online Help Place an Order or Quote

HOW to: place an order or quote

Overview

Placing an order or quote is the same 4 step process from the shopping cart.

  1. Place items in the cart
  2. Your Order: Review your products, add notes, save the cart for later and other actions.
  3. Location: Edit Bill-to and Ship-to information.
  4. Delivery & Payment: Provide PO#, Request date, and delivery and payment methods before you submit the order or quote.

Place items in the cart

There are many pages you can add products to the shopping cart from. Like the product detail page, product listing pages, catalogs and more. They all use a quantity widget and ADD TO CART button in the same way.

Update the quantity to add to the cart by clicking the (-) or (+) buttons to increase or decrease the quantity to be added. You can also type the quantity directly into the input box.

Click the ADD TO CART button to add the item to your cart.

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After you click the ADD TO CART button the page change as follows:

  1. The button will turn black and a cart icon will appear with the quantity added.
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2. The shopping cart widget will update to reflect the additional line items and new cart total amount. Note: the number displayed on the cart will not change if you are adding a product ton an existing line item. In that case, the quantity of the line item will increase by the amount you selected.

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Your Order

Please note that when ordering, your order will be directed to The Granite Group store you have selected in the top left corner. You can change the store by clicking the down arrow and selecting another store and clicking the "Save" button. If you want to make another store you default store, click the "Set as default store" link.

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Clicking the Cart icon will display the SHOPPING CART page and the first step of the checkout process.

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  1. Click the "CLEAR CART" button to remove all items from the cart

2. Click the "SAVE FOR LATER" button to save your cart. Saved carts appear in your Order History with a Status of Saved. Note: You can continue through the checkout process to add additional information to the saved cart like Ship To's, PO# and more. Simply return to the cart page and click the "SAVE FOR LATER" button.

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To continue working with a saved cart, click the > button next to the saved cart to go Order Details page. Then click the EDIT ORDER button, which will update your cart with the saved order.

3. Click the "ACTIONS" button to see a list of additional actions that can be taken.

Upload a file to import products to your cart. Select the File Type and click the the link to a download the template for your selected file type.

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Create or Update a Catalog

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4 & 5 Add header and line notes. Notes will appear on you pick tickets and invoices.

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6. Update the quantity of a line item.

7. Click the "REMOVE" button to remove a line item from the cart.

8. Click the "Next" button to continue to the Locations step

Location

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  1. Select a ship to account
  2. Update company and deliver information is necessary
  3. Use the "Shipping same as billing" check box to update the delivery address with the bill to address.
  4. Click the "NEXT" button to continue to the Delivery & Payment step.

Delivery & Payment

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  1. Chose your shipping method
  2. Add a Requested Delivery Date if you don't need the order right away. This field is optional
  3. Enter a PO#
  4. Submit the cart as either an Order or a Quote.